signing up and utilizing duo mobile

1. Visit http://9zol.xuemengzhilv.com/oit/services/accounts/accounts-authentication/

2. Select “Enrollment Tool for Students”

3. Log in with your FAU NetID and password.

4. For first time use select "Click here to register your device"

5. Download the "DUO Mobile" app from your smartphones appstore.

6. Select Duo Push as your authentication method, as it is the only method currently accepted for VMware access and verify on your respective smartphone when prompted.

An more in depth DUO Mobile guide can be found at:

http://9zol.xuemengzhilv.com/security/Duo%20Multifactor%20Authentication.pdf

 

It is advised to keep notifications on for DUO Mobile on your smartphone, as this way it is harder to miss a push request.

If you do not have a smart device for DUO Mobile, contact us at: help@eng.xuemengzhilv.com

 

For further DUO Mobile assistance contact FAU OIT at:

http://helpdesk.xuemengzhilv.com/TDClient/2061/Portal/Requests/ServiceDet?ID=9568

For Reactivating DUO Mobile help visit:

http://helpdesk.xuemengzhilv.com/TDClient/2061/Portal/KB/ArticleDet?ID=73770

For more DUO Mobile enrollment info visit:

http://helpdesk.xuemengzhilv.com/TDClient/2061/Portal/KB/ArticleDet?ID=53878